This hotel is in a great location, right in the center of the city. The staff is friendly and helpful. The rooms are spacious and clean, with comfortable beds. The breakfast is delicious with a wide variety of options. The spa and wellness center is amazing with a sauna and jacuzzi.

I highly recommend this hotel to everyone.

Located at the heart of town, this hotel offers a prime setting for exploring the city. Guests can easily access the bustling city center and its many attractions. Spacious, clean rooms create a comfortable haven for travelers. Homemade breakfast, attentive service, and an in-room fridge and coffee maker elevate the stay, along with a relaxing sauna and workout facilities.

Few parking spots are available for guests.

Great sauna area, helpful staff, clean rooms, nice balcony, delicious breakfast, excellent Finnish sauna.

Everything is what I need and want.

I had a wonderful stay at this hotel. The location was excellent, close to the historical center of the city. My single room was spacious and comfortable, with a big bed. The staff was friendly and helpful throughout my stay. The newly opened spa area was a great addition, with a variety of sauna options and a tea station. The breakfast was excellent, offering a wide assortment of options. I highly recommend this hotel for a pleasant stay in Karlovy Vary.

Had a great Easter break at a hotel in an ideal location close to the famous iconic landmark. Enjoyed the delicious food and the clean room with a nice balcony. the hotel offered a fantastic spa service with professional staff.

the room décor could use an update, with old furniture and outdated technology.

Great location in the heart of the city, close to all the important landmarks. The hotel facilities are well-maintained and clean. The staff is friendly and always ready to help. Breakfast is decent with enough options to choose from.

Nothing to be said.

The town is excellent for a short trip. The location is fantastic, close to the city center and very quiet. The breakfast has a good variety of food with something new to try every day. The hotel room is clean, well maintained and the space in the rooms is pretty enough. The ladies on reception are helpful and provide information about the sightseeing.

The hotel didn't provide shower gels appropriately, and the beds were quite uncomfortable. The WI-FI practically doesn't exist, and the black liquid served as coffee should be avoided.